Plush Travel Deals

Frequently Asked Questions

How does Plush Travel Deals choose roommates?

We match roommates on the following criteria: gender, smoking preference, sleeping habits
(early bird or night owl), snoring concerns, geographic location, and age. Once you have
signed up for the trip you will receive a trip application asking for the above information.
Then 30 days before the tour you will get notification of roommate assignment. Unfortunately,
we cannot guarantee the compatibility of roommates or your other travel companions on the
tours but we assume that everyone will act like the mature adults that we are and treat
others as we would want to be treated.

Can I meet my roommate before the trip begins?

If your roomate agrees, once the assignments are made (see choosing roommates) you will
receive your roommates email and phone number.

What are the Cancellation, Revision Fees and Refund Policy?

For any cancellations made 90 days or more prior to the trip date, a full refund of the
trip deposit will be provided, less a $100 cancellation fee. Plush Travel Deals charges
a $100 cancellation service fee on ALL cancellations and this fee will be charged to your
credit card. Cancellations must be in writing. No partial refunds on package tours for
unused services or features. Any changes to the tour itinerary that incurs additional
charges will be the sole responsibility of the passenger. If events beyond our control
force us to alter your vacation arrangements, we do not accept liability. Any refund as
a result of any alteration or cancellation caused by events beyond our control will be
limited by the amount paid to us. We cannot accept any responsibility for any affect on
clients resulting from any event beyond our control. If a tour is cancelled, all monies
will be refunded; however, we cannot assume responsibility for any additional costs or
any fees relating to the issuance and/or cancellation of air tickets or of other travel
arrangements made in regard to the cancelled tour. Processing a refund can take 3-4 weeks.
Travel insurance is highly recommended.

What are the hotels like?

Most hotels used are moderate to first class or 3-4 star properties with private bath.
Single room accommodations outside of the U.S. are usually a single bed in a much smaller
room than U.S. standards. Please note that hotel rooms, especially in Europe, are often older,
smaller, and less equipped than the American equivalent and are much higher priced during
peak travel seasons. Sometimes standards and service are not what we are accustomed to,
but is all part of the adventure of travel and exploring the world. Hotels are subject to change,
but if a change becomes necessary, hotels substituted will be equivalent to those listed.

Is travel insurance mandatory?

No, though we strongly recommend it. This is an insurance policy that covers you if you need
to cancel your vacation plans for medical reasons after you’ve paid money for your trip. If
you decline trip cancellation insurance for a cruise or tour and cancel your plans for any
reason after the specified period of leeway, chances are that you won’t get a refund.
Therefore, we, and our tour operators, highly recommend cancellation insurance. We have
information on travel insurance and many tour/cruise operators offer their own protection
policies. Some policies offer lost luggage reimbursement, medical coverage, etc. Make sure
you know what qualifies as an acceptable reason for cancellation (personal or business
conflicts usually do not) and read all the fine print before signing. Processing your claim
can take 6 weeks or more.

What type of people travel with Plush Travel Deals?

Our travelers are usually 30 to 50 years of age, professional, friendly, and looking to visit
interesting places and meet new people. Our main goal is to provide a wonderful travel
opportunity for you.

Do I need a Passport or Visa?

A valid passport is required for all travelers on international tours; and most countries require
passports to be valid for at least 6 months after your trip date. For tours requiring visas for
U.S. citizens, detailed visa information will be sent to you after we receive your deposit.
Non–U.S. citizens must consult with the appropriate consulates to determine if a visa is needed.
Acquiring the visa is the responsibility of the individual traveler.

How many pieces of luggage am I allowed?

One suitcase is allowed on tours, two for cruises. Airlines have their
own restrictions and are imposing limits, especially on carry-on luggage.
So check with the airline on their restrictions. No responsibility is
accepted for loss of or damage to baggage or any of the passengers’
belongings. Baggage insurance is highly recommended and can be purchased
with travel insurance.

What if I have special needs?

Any disability requiring special attention must be reported to us at the
time the reservation is made. We will make reasonable attempts to accommodate
the special needs of disabled tour members, but we are not responsible in
the event we are unable to do so, and we are not responsible for any denial
of services by carriers, hotels, restaurants, or other independent suppliers.
Most touring motor coaches are not equipped with wheelchair ramps. We regret
that we cannot provide individual assistance to a tour member for walking,
dining, getting on and off motor coaches, and other transportation vehicles
or other personal needs. A qualified companion must accompany travelers, who
need such assistance. Special diet and dietary restrictions cannot be
guaranteed.

More about Plush Travel Deals

We reserve the right to cancel, reschedule, or change any trip or tour
itinerary that does not meet the minimum requirements to operate and/or
is deemed necessary for operational requirements and we are not responsible
for any other expenses incurred by the client in relation to the trip being
canceled, including non-refundable air tickets. Most trips are guaranteed
departures. Group trips will have a social escort and/or a professional
tour director. Social escorts are responsible on trips as hosts only and to
assist in making sure the group runs smoothly and cohesively. They do not
represent or replace professional tour guides used on some trips. We
assume responsibility for any actions of travelers on our trips and we do
not screen our travelers. We operate many types of trips, so make sure you
are aware of the type of trip you are signing up for. Some trips are bus
tours with professional guides and may be incorporated with other larger
group tours. This ensures a guaranteed departure. Most trips will depart no
matter how many are on that trip.

Legal Disclaimers

Considerable effort is made to assure the accuracy of the information contained
in this site. Plush Travel Deals, LLCl cannot be held responsible for errors or
omissions and reserves the right to change prices without notice.

Tours are under the supervision of Plush Travel Deals, LLCl. Plush Travel
Deals, LLC acts solely as agent in arranging for transportation, hotel
accommodations, sightseeing, and other services, as described in on this
website and in our catalog. Therefore, Plush Travel Deals, LLC shall not be
liable or responsible for any loss, injury, damage, accident, delays or
cancellations of or changes in itinerary, schedule or accommodations, caused
directly or indirectly from acts of god, fire, strikes, governments or civil
disturbances, riots, thefts, pilferage, any act or default of any company or
person engaged in transporting the passenger or rendering any other service
or carrying out the arrangements for any tour, or by the act of default of
any hotel proprietor or servant. The right is reserved to alter the itinerary
or schedule at any time, with or without prior notice, if in the opinion of
the operator such an adjustment is necessary or desirable.

Plush Travel Deals, LLC reserves the right to decline to accept or retain
any person as a member of any tour should such person's health, mental or
physical condition or general deportment impede the operation of the tour
or the rights, welfare or enjoyment of other passengers and a refund of
recoverable unused land tour services is the limit of the agent's liability
should such a person be required to terminate the tour. The right is reserved
to withdraw from the tour at any time and liability is limited to a refund of
all monies received. No refunds will be granted for any unused portions of this
tour unless arranged with the operator's approval in writing in advance. Meals,
gratuities, entertainment and tax are not included in tours unless specifically
stated. Fares quoted herein are based on those rates in effect at the time of
the printing of this brochure and while no changes are anticipated, fares are
subject to change without notice.

Your personal information including home address, email address, and/or credit
card information is strictly protected and will NOT be revealed to anyone outside
of Plush Travel Deals, LLC or the tour operators we are booking with. We do not
sell or disclose customer information to anyone outside the booking of your singles
tour or singles cruise.

Considerable effort is made to assure the accuracy of the information contained in
this site. Plush Travel Deals, LLC cannot be held responsible for errors or omissions
and reserves the right to change prices without notice.